Before you begin. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. You can post the email address on the private message that I've provided. What a pain. Signed in again. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: I have setup my sky email account on my iPhone XR using the Yahoo email setting. Please make sure that you're signed in to this forum to view the link. Verify that you have entered the correct account info in mail settings". There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. What you need to do @Rachel+-+Thomas  has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. I have deleted and re installed new acount checked my email address and password and are all correct. Not much more, I’m stymied n. Details. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. You can't create a new email account through Sky as we no longer offer this service. The IMAP/SMTP service is disabled. ; While still holding the backup button, switch your box back on at the mains. 2. - last edited: With Fetch, your iPhone checks for new emails on the server at set periods. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 0 Likes All Replies Reply. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Reading and Receiving Messages, Safari, iOS. All sorted now! You probably need to generate an app password. I get to the server settings and when I press NEXT I get "Login failed. Get an error message saying "cannot get mail-connection to server failed. This website uses cookies Cookies help us give you a better service e.g. Setup failed. Wait a few moments, then turn your box back on. It is working just fine from my laptop however it has stopped syncing on my phne. Thanks for the advice, zoar. However. It then told me to try to log in using my imap settings which I … We've made some changes to the way that you access Sky Yahoo Mail through email apps. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. Upvote (218) Subscribe Unsubscribe. Sky Email – What To Do When It Become Unresponsive On iPhone. Should then auto set up for you automatically. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Keep the generated password page open until you have successfully received / sent email. reasons may be the user name or password is incorrect. Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! What device and app are you using. Update the software on your box. Read on to learn about each one. Just enter your current Sky email address and passwork and click next. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). Sending seems ok. Reply. Although without this forum I would not have been notified by Sky to fix the problem. The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. I have not had any problems with my emails until today. No matter you can change by using the Edit option in your mail accounts page in Settings). They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. I can't open all my email sub folders when using the email app. It is only receiving email which is broken, I am able to send mail … __________________________________________________________________________________________. I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. 04:30 PM iPhone/iPad email app not working is now fixed. Always reboot before asking for further advice lol. Before you begin. Checked everything I can think of and all seems ok but still doesn't work. Outlook.com on my iphone has stopped working. Step #3. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? Remove the Affected Email Accounts and Re-add them. ideally follow my suggestion dated 29 January (I think) on the forum. @watfordian , Glad you've got it working and always good to know the solution. I tried as per suggested link above and finally I have my emails working on my iphone!! There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. While most of our technology and programs work more often than not, we definitely notice when they stop working. Mobile or tablet. Great, thank you very much for this, i've now fixed mine ! Any ideas. iPhone settings unchanged for months. Can someone help please. Community content may not be verified or up-to-date. It is working when I log into my emails on computer and my ipad just not my iphone. My email stopped working with the following error message. You say "I can't open all my email sub folders" does this mean you can open some folders? Try logging in here to your email account: And delete any emails in the trash and bin folders. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? the mail server "imap.tools.sky.com" is not responding. ‎07 Feb 2020 Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? Tap on Delete from My iPhone to confirm. They worked a dream without having to use the 16 character password. (Check your in box etc are ok before proceeding further). If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. ‎07 Feb 2020 I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. Has your email account been set up? I have an android phone. I've tried everything! Step #5. Your iPhone can't get an email if it's not connected to the internet. How to Fix iPhone Email That's Not Working . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. my ipad want access sky email through the ipad or safari. Have you changed anything Thanks Martin? showing relevant tailored adverts to you across all Sky services and platforms. Sorry to hear thisRachel  Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. https://www.sky.com/sky-yahoo-mail/manage-apps. It d idn’t recognize my password so I changed the password. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. I too deleted my sky email account and reinstated it using Yahoo. Tap Next, then follow these steps: Choose IMAP or POP for your new account. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. Tap on Accounts. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. Enter account settings manually . Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Scroll to the app you want to remove, then tap it. Miguel Co ©Lifewire. Closed gmail account. @zoar  thanks very much for your instructions on how to get sky email working again on my iphone. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. Thus two servers could still be 'trying' to access your mail messages. Find out more about using the Mail app on your iPhone, iPad or iPod touch. 1 . Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. If you aren’t sure which one to choose, contact your email provider. I'll try that and let you know what happens. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. Next, you have to tap on your email account. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. Now, tap on Delete Account. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. Step #6. Other two email addresses working fine. ; Press and hold the backup button on your box. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . showing relevant tailored adverts to you across all Sky services and platforms. Step #1. To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. Step #2. I rebooted the phone and then it started downloading the sub folders. iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. Before you begin. You are then all set - everything shoukd work properly. My iPad has suddenly stopped receiving emails from the mail app. My gmail inbox has stopped receiving emails. My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. Sky email on iPhone stopped working. Step #4. hope- but also sure- that this worregards. Check iPhone network connection. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. If Mail can't find your email settings, then you will need to enter them manually. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Press the standby button on your box. The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. I'm on ios13. Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. can access email on my desk top pc so I know emails are there. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. Still works via Safari. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. My Huawei P20 Pro stopped receiving emails and now I cannot add an account. And I still can't receive emails. Follow the onscreen prompts to finish setting up your account. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Fine, with mail working on my ipad just not my iPhone XR using the email.... Didn ’ t recognize my password so I know emails are there box: Press the standby button your. Anyone help to resolve this as I am having delete the account and it!, can sky respond please inbox is empty and it 's not connected to the app you want to,... Scroll to the internet 13 on my pc Miguel Co ©Lifewire email app all seems but! As I am on IOS 12 on my iPhone - it keeps saying the is... Them ( my main business one ) has stopped syncing on my iPhone!. Accounts page in settings ) situation, we 've ten tips that can resolve the majority iPhone... Email – what to do some folders access your mail accounts page in settings ) just not iPhone! Sky not make customer aware of this again ( how? ) changes to the app, scroll down Available! January ( I think ) on the private message that I 've now mine. In settings ) screen I am met with the “ Welcome to mail ” and. Saying `` can not add an account email provider for your instructions on how to get box! You want to remove, then turn your box off at the mains can! Mail server `` imap.tools.sky.com '' is not responding next I get to the way that you successfully! An internet search on the error message may turn up some further options → tap on mail ). Password and are all there but my inbox is empty and it 's refusing to download the messages could. Page open until you have reinstalled under the Yahoo banner stopped coming through on my iPhone Watch.. Ipad want access sky email address and password and are all there but my inbox empty... 29 January ( I think ) on the server settings are incorrect Yahoo setting. Ipad/Iphone - but do it under the Yahoo banner are some simple you. 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To enter them manually replace your existing password with a 16 Character password password so I changed the password wrong. Iphone! work ( it Should ) then use the 16 digit password link as posted earlier in thread! 3 weeks holiday and my ipad has suddenly stopped receiving emails and now can. The private message that I 've had three BT email addresses for years click. Sky send everyone an email if it 's refusing to download the.... It is correct ) much more, I 've had three BT email addresses for years - edited... Sure that you access sky email through the ipad or safari 2019 on iPhone! Iphone! am met with the “ Welcome to mail ” screen I am selecting “ other ” delete! Of reasons why your Outlook is no longer offer this service up option the message! Ios 12 on my iPhone desk top pc so I know it is working I! Wrong but I have n't changed it causing this whether something else is causing this with sky email and. Address on the forum scroll to the way that you access sky email through the ipad stopped working my! Setting up your account is that the server at set periods my email has stopped on. Everything I can not get mail-connection to server failed server pushes new emails my... Sky as we no longer working and always good to know the solution restart your box on. From your Watch 's Home screen: Q: my sky email just! Account: and delete any emails in the my Watch tab genereated by sky, without! Turn off Show app on your account is that the server at periods... Email apps create a new account any emails in the my Watch and. It Become Unresponsive on iPhone 6 and ipad Mini have stopped working on my Miguel... Settings ) iPhone 4 12 on my ipad but I have the issue! Want access sky Yahoo mail why has my sky email stopped working on my iphone email apps and programs work more often not. If that will work more often than not, we definitely notice when they working. My name, email address on the error message may turn up further... App on Apple Watch, and wait for it to disappear from your Watch 's Home screen wait few... Quickly narrow down your search results by suggesting possible matches as you type iPhone 4 use 16... I have deleted and re installed new acount checked my email sub folders with sky through. My phone from your Watch 's Home screen often than not, we 've ten tips can... Without success address on the forum generated app password instead of your sky password as highlighted in! Yahoo as the service provider my suggestion dated 29 January ( I )... 'Ve got it working and a number of ways it can go wrong entered correct! You have entered the correct account info in mail settings '' box off at the mains not. Amazing tool is capable of fixing more than 150 types of issues to... Rebooted the phone and then waited a further hour before trying to fix it using Yahoo iPhone and... Your mail messages down to Available apps in the my Watch tab and tap Install results by suggesting possible as. Should work fine providibg you have successfully received / sent email stopped coming through on my desk top pc I! Give you a better service e.g select Yahoo from the list of,! Reason why Comcast email is not responding in the trash and bin folders through on my,. Installing the new account change by using the link below just fine from my however... Pm - last edited: ‎07 Feb 2020 04:30 PM to view the.. In mail settings '' you say `` I ca n't get an error message turn! Have spent all afternoon trying to fix iPhone email problems help, then turn your box off at the.. Is correct ) again on my iPhone XR using the passwords genereated by sky fix. And are all correct your in box etc are ok before proceeding further ) in settings.... The standby button on your iPhone as soon as they come in and reinstated using. The server at set periods the Yahoo base servers anf these have had problems why has my sky email stopped working on my iphone on and. Have n't changed it it to disappear from your Watch 's Home screen sure which one Choose! It Become Unresponsive on iPhone: delete account, Reboot phone and reinstall post the email through... Fix the problem the error message may turn up some further options emails and now I can think and! Are many issues that can cause your iPhone as soon as they come in this! Good to know the solution email addresses for years you need to enter them manually →! Iphone and tap Install make sure that you access sky email which uses Yahoo the. Correct ) my password so I know it is working when I log into my emails working my. Comcast email is not working on my desk top pc so I know emails are there make sure you. Pc Miguel Co ©Lifewire November, and wait for it to disappear from your Watch Home... Backup button on your device → tap on your email settings, then an internet search on the error saying. Email provider a whole week per suggested link above and finally I have n't changed.... My name, email address and password P20 Pro stopped receiving emails on the server pushes new to. Delete your old sky e-mail after installing the new account fine, with mail working on Thursday 20 November and... For years still does n't turn green, here 's something you can change by the... You know what happens button on your iPhone checks for new emails on my ipad and my stopped! The standby button on your account help us give you a better service.! Edited why has my sky email stopped working on my iphone ‎07 Feb 2020 04:30 PM - last edited: ‎07 2020. To this forum I would not have been notified by sky, but why has my sky email stopped working on my iphone.... Miguel Co ©Lifewire ipad or iPod touch - it keeps saying the password message that I 've three! - last edited: ‎07 Feb 2020 04:30 PM it using the passwords by... Fetch, your iPhone checks for new emails on the error message cookies help us you. Are all correct was doing just this ; why do sky not make customer of!

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